Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Team Lead, Solutions Engineering (Post-Sales) in Canada.
This role combines technical leadership and hands-on customer engagement in a fast-paced SaaS environment focused on ecommerce performance and conversion optimization. You will lead a team of post-sales Solutions Engineers while acting as a senior individual contributor on strategic enterprise accounts. The position plays a key role in ensuring customers successfully adopt the platform, resolve technical issues, and realize measurable business value. You will collaborate closely with Customer Success, Product, and Engineering teams to shape customer strategy and improve product adoption at scale. As a player-coach, you will balance coaching responsibilities with direct involvement in complex technical investigations. This is a high-impact role where your work directly influences customer retention, revenue growth, and overall product success in a data-driven environment.
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Team Lead, Solutions Engineering (Post-Sales) in Canada.
This role combines technical leadership and hands-on customer engagement in a fast-paced SaaS environment focused on ecommerce performance and conversion optimization. You will lead a team of post-sales Solutions Engineers while acting as a senior individual contributor on strategic enterprise accounts. The position plays a key role in ensuring customers successfully adopt the platform, resolve technical issues, and realize measurable business value. You will collaborate closely with Customer Success, Product, and Engineering teams to shape customer strategy and improve product adoption at scale. As a player-coach, you will balance coaching responsibilities with direct involvement in complex technical investigations. This is a high-impact role where your work directly influences customer retention, revenue growth, and overall product success in a data-driven environment.
