Resident Service Specialist - 100 Pier 4

UDR is now hiring a Resident Service Specialist to join our team at 100 Pier 4, our apartment community (369 homes) located in Boston, MA.

GENERAL SUMMARY OF DUTIES:   Responsible to coordinate responses to resident service issues as well as tracking and following up on move-in satisfaction.  Maintain company customer service standards within the community.  Complete various administrative functions associated with residents’ needs, Move-In coordination, Onesite responsibilities, coordinating concierge type customer service, and resident activities. Provide coordination to ensure high quality resident customer service.