Job Description
Job Description Summary
The Case Manager is responsible for proactive Acute/Post Acute care coordination and discharge planning, partnering with hospital and post-acute care management teams to ensure safe, timely, and efficient transitions of care.The Case Manager operates within a structured model alongside utilization management and post-acute services with defined outreach cadences, escalation pathways, and collaboration across interdisciplinary teams.
How will you make an impact & Requirements
- Proactively manage inpatient, observation and post-acute cases with a focus on high‑risk and readmission‑prone populations.
- Partners with hospital/post-acute Case Managers and Discharge Planners to align on clinical status, discharge plans, and barriers to timely discharge.
- Coordinate post-acute services, including Home Health, DME, SND, IRF, LRACH and subacute care, in collaboration with Care Coordinators and post-acute teams.
- Conduct ongoing outreach to hospital and post-acute teams to support discharge progression and resolve barriers.
- Perform clinical reviews to assess medical necessity and discharge readiness; facilitate escalation and peer‑to‑peer discussions as needed.
- Participate in interdisciplinary rounds and contribute to case reviews focused on discharge efficiency and length‑of‑stay management.
- Serve as a liaison between hospital systems, health plan partners, and post‑acute providers.
Qualifications
Required:
- BA/BS in a related field
- Requires current active unrestricted RN license in applicable state(s).
- 3+ years of experience in:
- Acute care
- Care management
- Discharge planning or utilization management
- Strong knowledge of post-acute care continuum and payer requirements
Preferred:
- Case Management certification (CCM, ACM)
- Experience working with high-risk populations and readmission reduction programs
- Experience in managed care or health plan environment
Core Competencies
- Advanced care coordination and discharge planning
- Clinical assessment and critical thinking
- Communication and relationship management
- Emotional intelligence and professionalism
- Problem-solving and escalation management
- Ability to work in fast-paced, matrixed environments
Working Environment
- Potentially Hybrid role interacting with hospital teams, health plan partners, and post-acute providers
- Requires frequent communication, case tracking, and real-time coordination across multiple stakeholders
- Potential for weekend/evening coverage
Compensation:
$38.97to
$58.47