Bank Services Support Specialist

Job Summary
The Bank Services Support Specialist will be the first-tier customer support for internal bank employees, especially retail branches.. This position will provide support for teller and branch balancing/teller system, new account opening, account maintenance, safe deposit box processes, official check processes, ChexSystems review, and testing for Retail systems.  This position is also an additional point of contact for Retail Branch employees who need assistance or advisement on desired bank procedures and how to complete tasks, often during face-to-face customer interactions.