Workers Compensation Claims Assistant | Syracuse, NY | Entry Level

Are you looking for an impactful job requiring no prior experience that offers an opportunity to develop a professional career? 

• A stable and consistent work environment in an office setting 
• Career development and promotional growth opportunities through increasing responsibilities 
• A diverse and comprehensive benefits package to take care of your mental, physical, financial and professional needs 

PRIMARY PURPOSE OF THE ROLE: To provide support to the claims staff and to perform other office tasks depending on the client program.

OFFICE LOCATION/SCHEDULE

Syracuse, NY

Mon - Fri

37.5 hour work week

ARE YOU AN IDEAL CANDIDATE? We are looking for an enthusiastic candidate to fill a Workers Compensation Representative position. Ideal candidates will thrive in a collaborative team environment, show motivation and drive in their work ethic, are customer-oriented, naturally empathic and solution-focused. 

ESSENTIAL RESPONSIBILITIES MAY INCLUDE 

• Sets up and enters new claims into claims management system.
• Inputs and reviews notes/diaries in claims management system as instructed.
• Processes payments.
• Processes mail; handles filing, faxing and photocopying.
• Reviews, prepares, creates, and/or sends letters, reports, and forms.
• Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.
• Other activities/projects as assigned including the preparation and distribution of computer reports.

QUALIFICATIONS

• Education & Licensing: High school diploma or GED required 
• Skills: Strong oral and written communication, computer literate – including Microsoft Office, organizational skills required 
• Experience: Clerical or customer service experience or equivalent combination of education and experience preferred 

TAKING CARE OF YOU

•  Flexible work schedule. 
• Referral incentive program. 
• Career development and promotional growth opportunities. 
• A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.

WORK ENVIRONMENT REQUIREMENTS INCLUDE  

• When applicable and appropriate, consideration will be given to reasonable accommodations. 
• Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines 
• Physical: Computer keyboarding
• Auditory/Visual: Hearing, vision and talking 

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is ($20 - $22/hour). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.