Experienced Registered Nurse (RN) - Virtual Nurse- Centralized Nursing Services

Virtual Nurse- Centralized Nursing Services 

Spartanburg Regional Healthcare System is implementing an onsite Virtual Nursing Program utilizing virtual care equipment and technology. Virtual Nurses will work from a centralized onsite “bunker” location within the hospital and provide remote nursing support to bedside teams through secure audio/video communication. 

Essential Responsibilities 

• Complete admission history and documentation 
• Perform medication reconciliation 
• Assist with discharge education and discharge documentation 
• Support patient and family education 
• Assist bedside nurses with care coordination and administrative tasks 
• Collaborate with physicians, case management, pharmacy, and bedside nursing teams 
• Escalate patient concerns or changes in condition to bedside staff immediately 
• Maintain patient privacy and HIPAA compliance during all virtual interactions 
• Document accurately and timely within the electronic medical record 

Equipment/Technology 

• Utilize virtual nursing equipment and software 
• Operate multiple monitors, cameras, headsets, and communication platforms 
• Troubleshoot minor equipment issues and communicate concerns appropriately 

Work Environment 

• Position is located onsite in a designated virtual nursing operations center (“bunker”) 
• Sedentary work environment with prolonged computer and monitor use 
• Frequent communication with patients, families, and interdisciplinary teams through virtual platforms 

Qualifications 

• Current RN licensure in South Carolina 
• Minimum of 2 years acute care nursing experience preferred 
• Strong communication and critical thinking skills 
• Proficient computer and EMR skills 
• Ability to multitask and prioritize in a fast-paced environment 
• Previous experience in telehealth or virtual nursing preferred 

Program Goals 

• The Virtual Nursing Program is designed to: 
• Reduce administrative burden on bedside nurses 
• Increase direct bedside care time 
• Improve nurse retention and engagement 
• Enhance patient experience and education 
• Support safe, high-quality patient care 
• Improve patient throughput and reduce length of stay 

Additional Expectations 

• Demonstrates professionalism and teamwork 
• Supports organizational mission, vision, and values 
• Participates in training and competency validation for virtual nursing workflows and technology 
• Maintains flexibility as the virtual nursing program expands across campuses and service lines