Job Description
Title: Field Technical Analyst
Department: Highway Operations
Location: 6200 Steeles Ave West, Woodbridge
Total Potential Compensation: $61,000 - $86,000
Position Summary:
We are seeking a skilled technologist to maintain, support, and upgrade Tolling, Intelligent Transportation Systems (ITS), and network communications infrastructure. This role supports roadside, warehouse and laboratory operations, ensuring systems remain reliable, secure, and best‑in‑class.
You will work with advanced technologies including RF, vision and laser systems, CCTV, DMS, radar, fiber optic networks, and electrical power systems. Duties include preventative maintenance, troubleshooting, system upgrades, and first‑line response to critical events impacting tolling operations and revenue.
Work is performed outdoors on the roadside, as well in the tolling warehouse and laboratory environment involving diagnostics, calibration, repair, and configuration of electronic and network equipment. This is a 12-hour shift position with rotating nights and days.
Duties and Responsibilities:
Perform preventative and corrective maintenance on Tolling, Intelligent Transportation Systems (ITS), network communications, fiber‑optic networks, and electrical power systems to ensure continuous, reliable operation of roadside infrastructure
Safely operate specialized vehicles and equipment, including bucket trucks, boom trucks, snowplows, and support vehicles, to access and service roadside tolling assets
Carry out working at heights and over live traffic in strict accordance with approved Standard Operating Procedures (SOPs)
Following approved traffic control plans and coordinating with internal teams, contractors, and external agencies as required
Support warehouse and laboratory operations, including diagnostics, calibration, repair, configuration, and testing of electronic, network, and roadside equipment prior to deployment or return to service
Maintain accurate documentation and records, including shift logs, maintenance reports, incident reports, asset tracking, and updates to Standard Operating Procedures (SOPs)
Adhere to and promote health and safety standards, including use of PPE, completion of safety inspections, participation in safety meetings, and compliance with working‑at‑heights and roadside safety requirements
Participate in continuous improvement initiatives, technology upgrades, and system modernization efforts to support evolving tolling and ITS technologies
Conduct troubleshooting and root cause analysis on electronic, electrical, network, RF, vision, and laser‑based systems, taking proactive action to prevent system degradation or failure
Install, configure, commission, and upgrade roadside and back‑office equipment, including electronic devices, network hardware, cabinets, power distribution components, UPS systems, and mobile or fixed generators
Perform fiber‑optic diagnostics and repair using OTDR equipment, as well as cable splicing, termination, testing, and documentation
Perform structured cabling installation, repair and troubleshooting for communications and power systems
Monitor system performance using real‑time operational and diagnostic tools; respond to alarms, incidents, and service disruptions, including first line response to critical events that may impact toll revenue
Qualifications:
Diploma in Electronics/Electrical engineering or equivalent
2 years’ experience in maintenance, field operations or technology-based environment
Experience with fiber optic systems, including basic diagnostics, testing, inspection and repair
Practical knowledge of electronic, electrical and networking systems
Willingness to work rotating day/night shifts and outdoors year round
Valid driver’s license (Full G or DZ preferred)
Self-motivated team player
Solid hardware knowledge with PCs, mobile computing and peripherals
Strong analytical and problem-solving skills
Good verbal and written communication skills
Able to work with all manner of hand tools, screwdrivers, wire strippers, socket wrenches, torque wrenches
Able to work with minimal supervision on simple to moderately complex tasks
Able to work with multidisciplinary teams in a positive and productive manner
Ability to effectively deal with high priority unscheduled tasks and problems
We are actively seeking to fill this role as it is a current vacancy.
About 407 ETR
Highway 407 ETR is an all-electronic open-access toll highway located in the Greater Toronto Area in Ontario, Canada. The highway spans 108 kilometres from Burlington in the west to Pickering in the east.
407 International Inc. is the sole shareholder of 407 ETR and is owned by:
Cintra Global S.E., a subsidiary of Ferrovial S.A. (48.29%)
Canada Pension Plan Investment Board (CPP Investments) and other institutional investors with non-controlling interests (44.20%)
Public Sector Pension Investment Board (PSP Investments) (7.51%)
Learn more at 407etr.com
Note: At 407 ETR, we are committed to fostering a diverse, equitable, and inclusive work environment. We value the unique perspectives and backgrounds of all individuals, and we firmly believe that our individual differences make us stronger as a whole.
Our commitment to inclusion extends beyond recruitment and encompasses an inclusive workplace culture through raising awareness, ongoing training, and encouraging feedback. We aim to create a safe and supportive environment where all employees can thrive.
Accommodation for disabilities or other grounds protected by human rights legislation are available upon request for candidates taking part in all aspects of the employment selection process.