Server Systems Administrator

Mesquite ISD - Compensation Plans

Information Technology Compensation Plan
Salary Range: Pay Grade 4 - $59,109 - $83,602 
Shift Type: Full-Time 
Wage/Hour Status: Non-Exempt
Reports To: Network Operation Supervisor

EMPLOYMENT BEGINS: As soon as possible

PRIMARY PURPOSE:

•    Integration and management of Apple and Google devices, servers, and enterprise network storage.

QUALIFICATIONS:

Education/Certification:
•    High School Diploma or GED
•    Valid Texas driver's license
•    Preference for applicants with Jamf Pro Certifications 
•    Preference for applicants with Apple IT Certifications
•    Preference for applicants with Google Workspace Certifications
•    Preference for applicants with Linux/Unix/Ubuntu Certifications

Special Knowledge/Skills:
•    Linux/Unix/Ubuntu in an enterprise server environment
•    Jamf Pro MDM automation and engineering
•    SQL/MySQL database administration
•    Windows Server and Hyper-V services
•    Google Workspace MDM endpoint management and security
•    Enterprise SAN hardware and software
•    Apple macOS/iOS software and hardware
•    Google Chrome OS software and hardware
•    Manage contractors and consultants on a per-project basis
•    Maintain accurate documentation and coordinate project activity

Experience:
•    Apple Script, Unix bash/shell scripting, Python, SQL/MySQL DB integration and administration
•    In-depth knowledge of Apple and Google device hardware, as well as Server hardware including RAID configurations
•    Linux integrations with Jamf Pro Server
•    High-level troubleshooting skills related to iOS, macOS, Linux, Unix, Windows Server, and Chrome OS
•    Working knowledge of enterprise SAN integrations in an Active Directory environment
•    Active Directory integrations with Apple devices
•    In-depth knowledge of Google Cloud Directory Sync services
•    High level understanding of application management and policy-based inheritance

MAJOR RESPONSIBILITIES AND DUTIES:

•    Managing large technical projects
•    Troubleshooting Apple/Chrome devices in a large enterprise environment
•    Implementing new technology and overcoming the associated challenges
•    Working with vendors and outside consultants on highly technical issues
•    Work with Instructional Coaches on new software rollouts, including packaging, testing and deployment
•    Highest level troubleshooting for macOS/iOS/ChromeOS
•    Manage the district's MDM implementation for macOS/iOS/ChromeOS 
•    devices.  This includes OS behavior, lockdown, security, and making devices user friendly to allow teachers more instruction time
•    Manage Google OAuth and API access for third party applications
•    Manage curated whitelist of Google Apps/Extensions/Workspace apps
•    Retrieve end user data/reports for disciplinary investigation/FOIA requests
•    Engineer new solutions for problems related to deployment of software, or OS issues
•    Manage contractors and consultants as needed
•    Perform other duties as assigned

SUPERVISORY RESPONSIBILITIES:

•    None

WORKING CONDITIONS:

Mental Demands:
•    Ability to work in a high-pressure environment while maintaining a high degree of professionalism
•    Strong ability to multitask
•    Ability to work a flexible schedule as needed, including occasional prolonged and irregular hours

•    Able to solve complex problems with tight deadlines
•    Communicating well in both oral and written form, and complying with timelines

Physical demands/environmental factors:
•    Reaching with hands and arms and frequently repeating the same hand, arm, or finger motion
•    Ability to sit for prolonged periods of time
•    Ability to lift 60 pounds
•    Seeing close work such as typed or handwritten material

•    The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities, duties, and skills that may be required.