Job Description
1-800-Flowers.com Internship Program
Position Title: Intern
Department: Multiple business functions available (Food Science, IT, Analytics, Marketing, Legal, HR, Supply Chain, Sales)
Location: Columbus, OH
Duration: Summer 10-12 weeks
Hours: Full-Time
About 1-800-Flowers.com, Inc.
1-800-Flowers.com, Inc. is a leading provider of gifts designed to help customers express, connect, and celebrate life’s most meaningful moments. Our family of brands includes Harry & David, Cheryl’s Cookies, PersonalizationMall.com, Things Remembered and more.
As part of our internship program, you’ll gain hands-on experience, learn from industry experts, and contribute to projects that directly impact how we deliver smiles every day.
Position Summary
Interns will support a specific department by assisting with daily operations, contributing to ongoing projects, and developing skills relevant to their department - e.g., data analysis, content creation, merchandising, software development.
This role is ideal for students who are curious, motivated, and eager to learn in a fast-paced, innovative environment.
Key Responsibilities
Core Responsibilities (All Interns)
- Support department initiatives through research, documentation, and project coordination
- Assist with cross-functional collaboration across the 1-800-Flowers family of brands
- Attend team meetings, present findings, and share progress with stakeholders
- Participate in internship learning sessions, networking opportunities, and workshops
- Contribute ideas to enhance business processes and improve customer experience
Sample Function-Specific Add-Ons
Marketing
- Support campaign planning, execution, and performance reporting
- Assist with content creation, social media scheduling, and brand storytelling
- Analyze customer behavior and engagement trends
Finance / Accounting
- Support month-end reporting, budgeting, and variance analysis
- Assist in preparing financial summaries and spreadsheet models
- Conduct research on industry benchmarks and financial best practices
Data & Analytics
- Clean, analyze, and visualize data to support business insights
- Assist with dashboards, reporting tools, and performance metrics
- Help validate datasets for accuracy and consistency
Supply Chain / Operations
- Assist in inventory tracking, logistics coordination, and demand forecasting
- Participate in process-mapping and efficiency-improvement projects
- Collaborate with production, warehouse and fulfillment teams
Human Resources / Talent
- Support recruitment efforts, onboarding processes, and employee engagement projects
- Help maintain HR data, documentation, and reporting
- Assist with cultural/employee programs and communications
IT / AI
- Contribute to software development, testing, or troubleshooting
- Support system upgrades, documentation, or automation initiatives
- Collaborate with engineers on technology roadmaps and updates
Merchandising
- Assist in assortment planning and category analysis
- Track product performance, pricing strategies, and vendor coordination
- Support seasonal product launches and inventory reviews