Customer Care Associate - Dispatching - (26-CC-600012-075)

The Customer Care Associate (Dispatching) responds to inquiries received via the 24-hour Emergency Command Center.  Applies analytical and evaluative methods and techniques to provide sufficient information to resolve substantive issues and problems. Compiles, reconciles, and correlates data from a variety of sources.  Coordinates field crew activities for Customer Services, Water Services, and Sewer Services in response to calls received from the general public.