Assistant Manager
Job Description
A Domino's Assistant Manager oversees store operations by supporting the Store Manager, leading staff, ensuring customer satisfaction, managing inventory and cash, and assisting with hiring and training. Key duties include maintaining food quality and safety, handling customer issues, optimizing store profitability through cost control, and stepping in for the Store Manager as needed to ensure smooth daily operations.
Key Responsibilities
Customer Service:
Deliver outstanding service, handle customer inquiries and complaints, and resolve issues promptly to maintain satisfaction.
Inventory & Cash Control:
Manage inventory, stock control, cash handling, and banking to ensure profitability and smooth operations.
Food Safety & Quality:
Maintain high standards for food quality, speed of service, and cleanliness, ensuring compliance with health and safety regulations.
Administrative Tasks:
Assist with staff scheduling, labor management, hiring, training, and record-keeping.
Store Support:
Support the Store Manager in achieving sales, service, and profitability targets, implementing company policies, and contributing to marketing efforts.
Staff & Operations:
Supervise, lead, train, and motivate team members, performing duties of CSRs and delivery drivers if necessary.
Key Responsibilities
Customer Service:
Deliver outstanding service, handle customer inquiries and complaints, and resolve issues promptly to maintain satisfaction.
Inventory & Cash Control:
Manage inventory, stock control, cash handling, and banking to ensure profitability and smooth operations.
Food Safety & Quality:
Maintain high standards for food quality, speed of service, and cleanliness, ensuring compliance with health and safety regulations.
Administrative Tasks:
Assist with staff scheduling, labor management, hiring, training, and record-keeping.
Store Support:
Support the Store Manager in achieving sales targets, implementing company policies, and contributing to marketing efforts.
Staff & Operations:
Supervise, lead, train, and motivate team members, performing duties of CSRs and delivery drivers if necessary.
Transportation & Abiltiy to Deliver
Having reliable transportation and ability and desire to deliver is a strength.
Excellent interpersonal and communication skills to interact with staff and customers.
Ability to work efficiently and effectively in a high-pressure, fast-paced setting.
Detail-oriented with strong organizational abilities for managing various tasks.
Previous experience in food service or retail management is often preferred.
Strong ability to lead, motivate, and manage a team effectively.