Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Support Specialist based in India.
This role sits at the heart of global customer and employee support operations within a fast-paced, remote-first environment. You will act as a key point of contact for resolving HR, IT, finance, and benefits-related queries across multiple regions and stakeholders. The position combines hands-on ticketing support with subject matter expertise, ensuring smooth end-to-end resolution of employee lifecycle and service requests. You will work closely with internal teams and external vendors to maintain high service quality and operational accuracy. A strong focus is placed on data integrity, process compliance, and timely case resolution across global time zones. This is a high-impact support role where communication, problem-solving, and operational excellence directly influence employee experience worldwide.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Support Specialist based in India.
This role sits at the heart of global customer and employee support operations within a fast-paced, remote-first environment. You will act as a key point of contact for resolving HR, IT, finance, and benefits-related queries across multiple regions and stakeholders. The position combines hands-on ticketing support with subject matter expertise, ensuring smooth end-to-end resolution of employee lifecycle and service requests. You will work closely with internal teams and external vendors to maintain high service quality and operational accuracy. A strong focus is placed on data integrity, process compliance, and timely case resolution across global time zones. This is a high-impact support role where communication, problem-solving, and operational excellence directly influence employee experience worldwide.