
Food & Beverage Operations Manager- Graduate Columbus
Job Description
Schulte Companies is seeking an energetic, experienced, and hands on Food & Beverage Manager to join our Graduate by Hilton Columbus team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
- Work Today, Get Paid today, with Daily Pay!
- Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
- Multiple Health Insurance and Life Insurance options
- 401k Plan + Company Match
- Paid Time Off
- Holiday Pay
- Pet Insurance
- Employee Assistance Program
- Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
- Manages and oversees front of house food and beverage operations for the restaurant, bar, banquet, and catering areas of the hotel.
- Supervises banquet operations during catered events and coordinates execution with the Sales, Event Planning, Culinary, and Operations teams to ensure successful event delivery and guest satisfaction.
- Provides training, direction, supervision, and hands on support for associates and supervisors to accomplish operational goals, maintain service standards, and support a positive guest experience.
- Acts as a liaison between Banquet, Culinary, and hotel leadership teams to facilitate communication, resolve operational challenges, and ensure seamless daily operations and event execution.
- Works closely with hotel leadership and sales teams to plan and implement meetings, catered events, outlet promotions, and food and beverage initiatives that support revenue growth opportunities.
- Ensures proper preparation, presentation, and service of food and beverage offerings while maintaining all safety, sanitation, health, and hygiene standards required by the brand and local regulations.
- Oversees banquet and outlet setup, event timing, staffing, breakdown, and operational readiness while maintaining attention to detail and overall appearance standards throughout all food and beverage spaces.
- Assists with scheduling, labor deployment, and wage cost controls based on occupancy levels, business demand, and event activity.
- Monitors inventory levels, ordering, stock supplies, and operational equipment for restaurant, bar, and banquet operations.
- Supports continuous staff education, coaching, development, and performance management to ensure associates are performing in accordance with Graduate Hotels standards and service expectations.
- Ensures effective communication, engagement, and conflict resolution within the department to maintain a positive and collaborative work environment.
- Contributes to the effective management of operational issues, guest concerns, and service opportunities while acting as a team player across all hotel departments.
- Other duties as assigned.
EDUCATION AND EXPERIENCE
- Minimum of a high school diploma or certificate, post high school education and degree preferred
- Minimum of two (2) years food and beverage supervisory experience required. Should be in a similar size restaurant operation
KNOWLEDGE, SKILLS AND ABILITIES
- Outgoing personality
- Ability to communicate effectively verbally
- Team player
- Strong leadership skills
- Ability to exceed expectations of guests and team members
- Excellent time management skills
- Knowledge of three meal restaurants preferred
- Knowledge of Hotel food and beverage operations and room service preferred.
- Must be able to work a flexible schedule including PM's, weekends and holidays
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies is an Equal Opportunity Employer.