Job Description
Core Responsibilities
Operational & Technical Duties
· Operate HVAC & mechanical systems in accordance with engineering best practices and corporate procedures.
· Repair and maintain hotel equipment including kitchen, laundry, refrigeration, boilers, plumbing, electrical, and gas systems.
· Troubleshoot electrical and pneumatic issues and resolve problems quickly and cost-effectively.
· Perform preventive and predictive maintenance on all building systems.
· Respond to HVAC and guest room calls with urgency and professionalism.
· Maintain accurate engineering logs including PM forms, charts, and shift documentation.
· Always follow MSDS and safety procedures.
Leadership & Oversight Responsibilities
· Lead daily engineering workflow by assigning tasks, monitoring progress, and ensuring timely completion.
· Conduct room and property inspections to verify condition, identify deficiencies, and uphold brand standards.
· Maintain engineering inventory including tools, parts, supplies, and critical spares; ensure proper organization and documentation.
· Verify quality of completed work performed by Engineers II and III before closing work orders.
· Support training and development of junior engineers through coaching, demonstrations, and skill-building.
· Assist with vendor and contractor coordination including scheduling, escorting, and supervising work.
· Respond to escalated or complex issues requiring advanced troubleshooting or guest-impact mitigation.
· Ensure shift communication and coverage including handoff notes, task updates, and emergency notifications.
· Support emergency response procedures during fire alarms, power failures, floods, or other incidents.
Knowledge, Skills & Abilities
· Previous hotel engineering experience required, including HVAC, electrical, plumbing, refrigeration, and general building systems.
· Vocational training, certification, or apprenticeship in one or more technical areas preferred.
· Strong communication skills and the ability to lead by example.
· High work ethic, initiative, and strong organizational skills.
· Proficiency with Microsoft Office Suite and maintenance management systems.
· Ability to multitask, prioritize, and remain calm under pressure.
· Ability to maintain confidentiality and professionalism in all interactions.
· Strong decision-making and problem-solving abilities.
· Ability to participate in and lead departmental meetings.
· Understanding and adherence to MSDS and all hotel safety procedures.