Associate, Facilities
Job Description
Ready to be a Titan?
As the Associate, Facilities, you will support company operations in our Armenia office. We take our culture very seriously here at ServiceTitan and are proud of making it an integral part of the overall ServiceTitan experience. The goal is to make both Titans and guests of Titans comfortable and valued. The ideal candidate will have an outgoing and friendly personality while also being very perceptive and disciplined to get things done from A to Z. You should be able to deal with emergencies timely and effectively while streamlining office operations in a calm and pleasant manner. Multitasking and stress management skills are essential for this position.
What you'll do:
- Maintain the office climate: Ensure a stable temperature in all office areas by effectively managing the AC system.
- Ensure fresh air: Ensure we have enough fresh air in the office based on the standards by maintaining the fresh air system.
- Manage office access: Effectively manage the 24/7 office access by implementing respective policies for employees and visitors, parking usage, and vendor access management. Also handle issues with surrounding buildings and neighbors.
- Ensure uninterrupted power: Ensure an uninterrupted power supply for our offices by making sure the power generator is always functioning and automatically running as a backup power source during main power outages.
- Water management: Ensure that we have hot and cold water in the kitchens and washing rooms of the offices, and maintain enough water stock during water outages.
- Manage service providers: Manage the security and cleaning service providers in all offices.
- Logistics management: Own the logistics of the shipments between the US and Armenia offices by effectively managing the outsourced logistics vendor.
- Furniture management: Take care of all furniture requests, orders, maintenance, and organizing for all offices.
- Stockroom management: Oversee the stockrooms, ensuring they are well-organized and adequately stocked with necessary supplies.
- Landlord liaison: Be the first point of contact for the landlords to manage office maintenance and issues.
What you'll bring:
- Proven work experience as an office/workplace coordinator
- Strong decision-making skills
- Ability to lead a project from A to Z with some guidance
- Strong multitasking and time-management skills, with the ability to prioritize tasks
- Dedicated to providing best-in-class service for Team members
- Ability and strong desire to automate processes using AI tools
- Strong written, verbal, organization & problem-solving skills
- Ability to be resourceful and proactive when issues arise
- Fluency in Armenian and English
- Excellent knowledge of GoogleDocs & Microsoft Office (especially Excel and Word)
- Higher education is a plus
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Be Human With Us:
Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.
Use of AI Technology:
We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.
What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:
Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
Holistic health and wellness benefits: Company-paid medical, dental, and vision (available to employees and their dependents day 1), parent and siblings’ insurance, wellness benefit, office massage, etc.
Support for Titans at all stages of life: Parental leave and support, financial planning tools, Employee Assistance Program services, and more.
At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.