Tier 1.0 Help Desk Specialist

The Work: The Tier 1.0 Helpdesk Specialist acts in a customer service capacity responding to customer requests on the Client applications via phone, email, or self-service portal.   This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables.