Entry Level Customer Service - Work From Home
Job Description
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About Us
We are the only 100% union-label supplemental benefits provider in the world. For over 60 years, we’ve partnered with more than 40,000 unions and associations internationally to deliver supplemental and permanent benefits to hardworking families. Our mission is to protect and serve members with benefits they can count on.
What You’ll Do
In this role, you’ll engage directly with union members who request information about their benefits. Daily responsibilities include:
Handling inbound and outbound calls
Scheduling and hosting appointments (phone or virtual)
Conducting presentations to explain available benefits
Completing required paperwork and documentation
Ensuring quality control and accuracy
Participating in leadership development opportunities
What We’re Looking For
Strong verbal communication skills
Excellent customer service and relationship-building abilities
Positive, energetic, and professional attitude
Ability to work effectively with individuals and groups at all levels
Team-oriented mindset
Basic computer proficiency
Prior customer service or sales experience is a plus
Must be legally authorized to work in the U.S. or Canada
What You’ll Gain
Full benefits package
100% remote work opportunity
Flexible schedule with work-from-home options
Weekly pay with performance-based monthly bonuses
Exclusive incentive trips for you and a guest (Bahamas, Cancun, Las Vegas, and more)