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Sr. Associate Knowledge Manager

ColombiaPosted 1 weeks ago
Full-timehybrid

Job Description

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. 

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. 

The Impact of a Sr. Associate Knowledge Manager at Coupa:
 
Coupa’s Value Services division is transitioning our workforce from manual "Doers" to strategic "Editors" by automating our most expensive operational bottlenecks. As the execution engine for this shift, you will hunt down the "human middleware"—the manual routing and redundant data-entry that delays customer onboarding. Partnering with frontline experts, you will deconstruct legacy workflows and translate human actions into strict, machine-executable logic. Your ultimate deliverable is the "Launch-Ready Package"—the exact business specs and ROI justifications enterprise IT needs to deploy impactful AI solutions.
The Impact of a Sr. Associate Knowledge Manager at Coupa:
 
Coupa’s Value Services division is transitioning our workforce from manual "Doers" to strategic "Editors" by automating our most expensive operational bottlenecks. As the execution engine for this shift, you will hunt down the "human middleware"—the manual routing and redundant data-entry that delays customer onboarding. Partnering with frontline experts, you will deconstruct legacy workflows and translate human actions into strict, machine-executable logic. Your ultimate deliverable is the "Launch-Ready Package"—the exact business specs and ROI justifications enterprise IT needs to deploy impactful AI solutions.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. 

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. 
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Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. 

Please be advised that inquiries or resumes from recruiters will not be accepted.

By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.

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Sr. Associate Knowledge Manager at Coupa Software, Inc. | Renata