Job Description
About the Role and Team
We are seeking a Solutions Consultant to join our Revenue & Operations team in Istanbul. In this role, you will report to the Director, Customer Success, MEA and be responsible for fostering customer success by understanding clients' business needs and demonstrating how Adform's innovative products can help them achieve their goals.
As a Solutions Consultant, you will work closely with account management and seek guidance from senior colleagues to drive customer success while proactively building expertise in the Adform platform and products. Your ability to deliver exceptional onboarding, proactive support, and strategic consultations will strengthen customer relationships.
We hope you are ready to change the game! Be ready to:
Assist clients in learning how to best utilize Adform products in collaboration with account management to help reach client goals.
Drive Adform's commercial success by retaining and growing customer relationships and increasing relevant product adoption.
Be a technical advisor towards the customer, consult on best practice solutions to meet their goals & objectives with account Management.
Manage new client onboarding and new product rollout for existing clients, ensuring successful delivery within agreed timelines and technical specifications.
Represent the client needs towards Adform product teams.
Proactively educate customers, ensuring optimum platform knowledge and usage on the local market.
Attitude First. Everything else will follow. We can grow together faster if you have:
Good presentation abilities when facilitating meetings.
Good understanding of digital marketing, programmatic media-buying and associated tooling and understanding local competitive landscape.
Good communication skills in native language and English with a customer-oriented attitude.
Ability to present solutions and translate technical details to non-technical audiences.
Eagerness to gain broad knowledge of Adform products and understand how they help customers achieve their business goals.
A proactive, flexible approach, an open mindset, and a willingness to actively engage in and encourage collaboration across different teams at Adform.
Adform’s guiding principles ingrained in your profile: Focus on Client Value, Behave with Decency, Take Ownership, Care, Collaborate as a Team Player, Remain Ambitious, and Stand Tall in all interactions.
Our promise to you:
A dynamic, inspiring, and international environment filled with ambitious and caring colleagues.
Access to various training programs to develop sales and broader professional skills
An international working environment with strong networking opportunities
Meal voucher benefits to support your daily lunches and workday comfort.
And much more – join us to explore the full experience.
Diversity & Inclusion @Adform:
Adform is an equal opportunity employer with a global perspective. We remain committed to creating an environment that not only respects different backgrounds but celebrates them too. We believe that diversity in all its forms enhances our teams’ creativity, innovation, and effectiveness, and therefore we value different backgrounds, perspectives, and skills.
We are committed to creating a work environment where Adform employees feel valued for who they are and what they can contribute, free from any type of discrimination.