Back to jobs
D

CX Operations Sr Analyst

SAO PAULO, SP, BRPosted 3 days ago
onsite

Job Description

This position is part of our CX Service Strategy team, where you will join a diverse, multinational group responsible for: a) enhancing automated solutions through intelligent channel strategies and continuous improvement; b) ensuring the best possible experience for users in our help center, thinking in the short term and long term vision; c) design optimal and efficient process In this role, you will focus primarily on our Food business, work closely with cross-functional teams and build strong relationships with key stakeholders. As senior analyst, you will be responsible for driving process redesign and product operations projects. You will analyze complex data to identify optimization...
CX Operations Sr Analyst at DiDi Global | Renata