Cloud Service Desk Representative

The Cloud Service Desk Representative will provide advanced engineering and technical support for enterprise endpoint environments. The engineer will be responsible for implementing new solutions and leveraging existing tools within the architecture to support logging and auditing of security controls, as well as necessary upgrades and feature enhancements. The team will also assist in administering all information security functions for Windows and macOS baselines, including updates, upgrades, policy administration, and validation for special access to segmented environments (both cloud and non-cloud).