Finance Rep I

The Finance Representative I supports the company's revenue and accounts receivable operations by ensuring the accurate and timely processing, recording, and reconciliation of financial transactions. This role is responsible for applying customer payments, conducting cash research, resolving discrepancies, maintaining financial records within accounts receivable systems, and reconciling transactions to the general and subsidiary ledgers. Through strong attention to detail and customer service, the position contributes to the integrity of financial data, supports month-end close activities, and helps maintain efficient revenue cycle operations.    Responsibilities: Process and apply customer payments accurately and timely within financial accounts receivable systems, ensuring proper allocation across home delivery, single-copy, commercial, and other assigned accounts. Conduct cash research to identify and resolve misapplied, unapplied, unallocated, returned, or disputed transactions by partnering with internal stakeholders and external customers as needed. Prepare and process accounting adjustments, including debits, credits, write-offs, refunds, and other journal entries, in accordance with established policies and procedures. Reconcile accounts receivable activity between subsidiary systems and the general ledger, investigating and resolving discrepancies to maintain accurate financial records. Generate, review, and analyze recurring and ad hoc reports to support departmental operations, financial reporting, and decision-making activities. Respond to internal and external inquiries regarding account balances, payment status, and transaction activity while providing a high level of customer service and professionalism. Participate in cross-training initiatives and rotate through designated departmental functions to ensure business continuity and operational flexibility. Support month-end and year-end close activities by completing assigned reconciliations, preparing supporting documentation, and meeting established deadlines. Identify opportunities for process improvements and efficiencies within accounts receivable workflows while maintaining compliance with internal controls. Other duties as assigned. Requirements: Bachelor's degree in Accounting, Finance, Business Administration OR 3+ years of experience in accounts receivable, accounting, finance, cash application, banking operations, or a related financial function. Proficiency in Google Workspace applications, including Sheets and Docs. Proficiency using accounting, enterprise resource planning (ERP), or accounts receivable systems. Strong understanding of basic accounting principles and financial reconciliation processes. Excellent verbal and written communication skills with the ability to interact effectively with internal and external stakeholders. Strong customer service skills with the ability to address concerns, resolve issues, and manage expectations professionally. Proficiency in 10-key data entry with a high degree of accuracy and attention to detail. Demonstrated ability to organize work, manage multiple priorities, and consistently meet deadlines. Preferred Qualifications: Experience working in high-volume transaction environments. Experience using accounting systems such as SAP, Oracle, NetSuite, Microsoft Dynamics, Great Plains, or similar platforms. Intermediate proficiency in Google Sheets or Microsoft Excel, including the use of formulas, pivot tables, and data analysis tools. Knowledge of general ledger reconciliations and month-end close processes. Experience handling customer account inquiries and dispute resolution. Experience working in a shared services or centralized finance environment. Bilingual communication skills, where business needs require.