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Job Description
Job Title: Process Technician
Classification: Non-Exempt
Reports To: Operations Manager
Position Summary:
The Process Technician supports manufacturing operations by ensuring efficient
processes, safety compliance, and continuous improvement initiatives. This role
combines technical knowledge of assembly and troubleshooting with process
optimization responsibilities, including maintaining SOPs, facilitating lean practices, and
supporting production teams. The technician acts as a bridge between engineering and
production, providing hands-on support and driving improvements in quality, safety, and
efficiency.
Essential Duties and Responsibilities:
Assemble, install, and test machinery and automation systems as needed.
Perform troubleshooting of mechanical, electrical, and control systems to
minimize downtime.
Read and interpret blueprints, wiring diagrams, and process documentation.
Create and maintain SOPs, work instructions, and technical documentation.
Champion safety initiatives, conduct Gemba walks, and support corrective
actions.
Facilitate lean events, 5S implementation, and continuous improvement projects.
Track and report production metrics, maintain visual performance boards, and
assist with scheduling.
Provide training and mentorship to team members on processes and safety
standards.
Collaborate with engineering and leadership teams to implement process
enhancements.
Qualifications & Requirements:
High School Diploma required; Associate degree or technical certification
preferred.
3–5 years of experience in manufacturing or process improvement roles.
Knowledge of mechanical/electrical systems and ability to troubleshoot issues.
Familiarity with PLC/HMI systems and basic programming preferred.
Strong understanding of lean principles, 5S, and continuous improvement
methodologies.
Excellent communication, problem-solving, and organizational skills.
Ability to work in a fast-paced environment and adapt to changing priorities.
Familiarity with safety standards and compliance requirements.
Work Environment:
The employee’s time will generally be split between working in both a non-climate and
climate controlled environment. Personal Protective Equipment is required in areas
designated by Pregis.
Note: Nothing in this job description restricts management’s right to assign or reassign
responsibilities to this job at any time.
Physical Demands:
These physical demands are representative of the physical requirements necessary for
an employee to successfully perform the essential functions of the job. Reasonable
accommodation can be made to enable people with disabilities to perform the described
essential functions.
The employee is often required to sit or stand for extended periods of time. The
employee is occasionally required to stand, walk, reach with arms and hands, climb or
balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include
close vision. Employee may be required to lift a minimum of 10 lbs.
Expected Hours of Work:
Typical work day will be 8-10 hours or as required by production needs. Weekends may
be needed on occasion.
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