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Job Description
- Partner with internal and vendor sales teams to act as the technical closer for high-velocity deals, unblocking technical objections from client stack architects in highly regulated verticals.
- Architect, develop, and maintain a library of pre-validated JSON and policy templates that automate complex technical deployments for non-technical administrators.
- Function as the SMB Laboratory by productizing complex technical standards developed by CAPSE into turnkey partner kits to reduce time-to-market.
- Implement structured telemetry and data processes to turn the SMB segment from a box into real-time feedback, run deep technical friction audits to synthesize why onboarding stalls, and deliver structured friction reports to Product and Engineering to guide future UI/UX design.
- Translate complex technical documentation and whitepapers into field-ready enablement assets, including short how-to execution videos, diagnostic scripts, and technical kill-sheets tailored for scaled sales motions.