Sr Manager Professional Services Sales

US REMOTE

EGNYTE YOUR CAREER. SPARK YOUR PASSION.

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has a great impact, and every Egnyter should be respected. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:

• Invested Relationships
• Fiscal Prudence
• Candid Conversations

ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.

Our Global Technology Solutions team is looking for an experienced Professional Services Sales Manager to help drive and expand on our Professional Services execution at Egnyte. Egnyte’s Professional Services team is laser-focused on ensuring our customers get improved time-to-value in their Egnyte investment. Reporting to our Director – PS Sales and Operations, you’ll focus on balancing revenue creation with long-term customer retention, and ultimately an excellent Egnyte experience.

WHAT YOU’LL DO:

• Customer Engagement: become deeply familiar with the Egnyte selling motion. Learn what’s working, what’s not working in Professional Services Sales and lead process-improvement tasks & initiatives. This will include development of key metrics, sales coaching, live-mentoring, SOP improvements, etc.…)
• Team Management: lead the existing Professional Services Sellers in a player-coach capacity. This includes all management responsibilities and ultimate accountability for the key metrics and success of the team.
• Metric Management: like all Professional Services Sales organizations, the leader must balance core SaaS revenue attainment, with PS Sales Bookings. This role requires the experience of walking that line & being able to make balanced decisions. You’ll be accountable for PS Bookings, Attach rates, Discounting rates, and partner with your Delivery peers on PS revenue, quality rates, and more.
• Sales Engagement: build effective working relationships with Egnyte sellers and sales leadership. Help them accomplish quicker conversion times & rates, while balancing the need for quality Professional Services engagements. Your sales peers will become your most critical partners.
• Strategy Guidance & Feedback: serve as the “voice of the field/customer” as the primary connection of what our sellers and customers need from Professional Services. You’ll work closely with the PS Delivery leaders to make improvements as necessary.

YOUR QUALIFICATIONS:

• WHO YOU ARE: Customer-Facing, Compelling, Self-Directed, Communicator
• 7+ years in B2B SaaS Professional Services roles
• 3+ years in customer-facing selling roles
• Proven experience with executive presentations & high-pressure selling environments
• Strong technical skills (cloud, data migration, authentication infosec, etc.…)
• Very strong verbal and written communication skills
• Team player with the ability to multitask and meet deadlines, while thriving in a fast-paced work environment
• Understanding of modern product integration & cloud-native B2B SaaS applications

COMPENSATION:

• Our compensation reflects the cost of labor across multiple U.S. geographic locations, and pay varies based on defined markets. The standard base pay range for this position across the U.S. is $115k - $125k annually. Pay varies by work location and may also be dependent on job-related skills, knowledge, and/or experience. During the interview and/or hiring process, your recruiter can share more information about the compensation package specific to the role and job location.

BENEFITS:

• Competitive salaries and comprehensive benefits
• Company equity depending on role and level
• Flexible hours and generous time off (RTO, Responsible Time Off) to help support your work-life balance.
• Paid holidays and sick time
• 401(k) with company match
• Health Savings Account (HSA) with a generous employer contribution and Flexible Spending Account (FSA) options
• Up to 12wks of paid Parental and 10wks Adoption Leave to help you grow your family
• Modern and collaborative offices located in Draper, UT; Raleigh, NC; Mountain View, CA; Reading, England, and Poznan, Poland
• Gym, cell phone, and internet reimbursement
• Free well-being apps such as Spring Health for Guardian are offered, as well access to our Employee Assistance Program (EAP)
• Perks include discounted pet insurance, electronics, theme park tickets, travel, plus more
• Your own Egnyte account with lifetime access
• HealthJoy – a benefits navigation app that lets you access your benefits and get answers to your questions all in one place
• One Medical virtual care, providing you with healthcare access across the country

Equal Employment Opportunity
Egnyte, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Egnyte, Inc.'s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.

At Egnyte, we embrace our unique differences and thrive on the individuality of our employees, our products, our customers, our investors, and our communities. Our global Egnyte Employee Communities (EECs) support representation and foster connectedness across our varied workplace. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.

Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of [email protected]. Egnyte, Inc. will not allow any form of retaliation against employees who raise issues of equal employment opportunity. If employees feel they have been subjected to any such retaliation, they should contact [email protected]. To ensure the workplace is free of artificial barriers, violation of this policy including any improper retaliatory conduct will lead to discipline, up to and including discharge. All employees must cooperate with all investigations conducted pursuant to this policy.