Sr Analyst - Finance, Order-to-Cash

This role serves as the primary bridge between internal business partners (Sales, Customer Service, and Finance) and the offshore Accounts Receivable delivery teams responsible for invoicing, collections, deductions, and cash application. It ensures seamless communication, issue resolution, and service delivery across the Invoice-to-Cash (I2C) process by partnering closely with functional SMEs for each Accounts Receivable stream (Invoicing, Collection, Cash Application, Deduction Management, and Credit). The Liaison acts as the voice of the customer within Shared Services and the voice of Shared Services to the business, ensuring that priorities are aligned, problems are resolved quickly, and customer experience remains strong. This role is the first point of On-Shore escalation.