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Customer Service Associate
Brooklyn, New York$21 - $24Posted 5 days ago
Full-timehybrid
Job Description
Catbird, a fine jewelry company, is currently looking for a thoughtful, detail‑oriented Customer Service
Associate to join our Customer Experience department. This role sits at the intersection of customer care
and operations and is best suited for someone who enjoys figuring things out, working through manual
processes, and taking ownership of their work.
You’ll support customers across multiple channels while also managing behind‑the‑scenes processing
work that keeps orders moving accurately and on time. We’re looking for someone experienced, steady,
and curious - who brings a point of view and a positive attitude. This role is a hybrid role located at our
Brooklyn Navy Yard office.
SCHEDULE: Monday - Friday 9:30am - 6pm (Mondays & Fridays are remote)
Catbird, a fine jewelry company, is currently looking for a thoughtful, detail‑oriented Customer Service
Associate to join our Customer Experience department. This role sits at the intersection of customer care
and operations and is best suited for someone who enjoys figuring things out, working through manual
processes, and taking ownership of their work.
You’ll support customers across multiple channels while also managing behind‑the‑scenes processing
work that keeps orders moving accurately and on time. We’re looking for someone experienced, steady,
and curious - who brings a point of view and a positive attitude. This role is a hybrid role located at our
Brooklyn Navy Yard office.
SCHEDULE: Monday - Friday 9:30am - 6pm (Mondays & Fridays are remote)