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Network Management Coordinator

9700 Flair Drive, El Monte, CA 91731Posted Today
Full-timeonsite

Job Description

Network Management Coordinator

Department: Market Ops - APC

Employment Type: Full Time

Location: 9700 Flair Drive, El Monte, CA 91731

Reporting To: Connie Li

Compensation: $20.00 - $25.00 / hour

Description

About the Role:
The Network Management Coordinator supports the day-to-day coordination and administrative execution of provider network operational activities. This role focuses on tracking, documentation, data entry, and cross-functional coordination to ensure timely provider onboarding, accurate provider data, and smooth operational workflows. Reporting to the Senior Vice President, Network Management, this role plays a foundational role in supporting provider lifecycle processes, compliance readiness, and internal service-level expectations. 


What You'll Do

Provider Lifecycle Coordination 
  • Coordinate provider onboarding, demographic updates, and terminations in collaboration with Credentialing, Contracting, and Network Operations teams 
  • Track provider lifecycle requests and ensure required documentation and steps are completed timely 
  • Maintain organized records and documentation related to provider participation 
Provider Data Entry & Accuracy 
  • Enter and update provider information in internal systems, directories, and health plan files 
  • Validate provider demographic, specialty, location, and participation data for accuracy 
  • Support provider directory accuracy initiatives and routine reconciliations 
Operational Tracking & Support 
  • Monitor task queues, trackers, and workflows to ensure service-level agreements (SLAs) are met 
  • Support issue intake and routing to appropriate teams for resolution 
  • Assist with preparation of operational reports, logs, and summaries 
Cross-Functional Collaboration 
  • Serve as a coordination point between Network Management and internal partners including Credentialing, Contracting, Claims, Quality, and Customer Service 
  • Ensure timely communication and follow-up across departments 
  • Support special projects and operational initiatives as assigned 
Compliance & Audit Support 
  • Follow established policies, procedures, and workflows to support compliance with health plan and regulatory requirements (CMS, DMHC) 
  • Assist with audit preparation by organizing documentation and responding to data requests 
  • Support corrective action activities as assigned 
  • Other duties as assigned


Qualifications

  • High school diploma or equivalent required
  • Have at least 1 year of experience in healthcare administration, or managed care 
  • Have strong administrative, data entry, and organizational skills 
  • High attention to detail and accuracy 
You're great for the role if:
  • Have an Associate or Bachelor’s degree 
  • Experience in managed care, IPA, MSO, or health plan environments 
  • Familiarity with provider directories and healthcare information systems 
  • Experience supporting operational or compliance functions 


Environmental Job Requirements and Working Conditions

  • Our organization follows a regional/hybrid work structure where the expectation is to work both in office and visiting provider offices on a weekly basis. The office is located at 9700 Flair Drive, El Monte, CA 91731.
  • The total compensation target pay range for this role is: $20.00  - $25.00 per hour. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors.
Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at [email protected] to request an accommodation.

Additional Information:
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. 

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Network Management Coordinator at Astrana Health, Inc. | Renata