Pharmacovigilance Officer, Team Leader/Case Processing Manager (Line Management experience required)

Role and Responsibilities​ 

• Leads the team responsible for ICSR management for a selected project or group of projects as Team Leader 
• Ensures adequate distribution of tasks for assigned projects and teams and oversees the workflow process 
• Assures and exerts of activities leading to effective cooperation with clients in the area of ICSR Management 
• Providing support to other activities undertaken by the project team on behalf of the client and the company 
• Line Manages assigned ICSR staff 
• Creates and maintains project specific KPIs for contracted ICSR activities (this includes optimizing procedures, trainings and any other actions to increase ICSR team efficiency) 
• Proposes process changes to ICSR Operational Lead 
• Manages ICSR deviations with ICSR Operational Lead support 
• Reviews trackers and timesheet data and ensures accuracy 
• Is involved in ICSR processing and 2nd QC of cases 
• Operates as the assigned team SME and supports other SMEs 

Life science graduate, pharmacy, nursing, other healthcare related qualification or experience in pharmacovigilance 

• Extensive experience in pharmacovigilance within which demonstrated work experience in line manager role. 
• Excellent communication skills- written and verbal
• Organization skills, including attention to details and multitasking 
• Delegation skills 
• Planning and time management 
• Technical skills 
• Team working 

Why PrimeVigilance? 

We prioritize diversity, equity, and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds, genders and ages can contribute and grow.

To succeed we must work together with a human first approach. Why? because our people are our greatest strength leading to our continued success on improving the lives of those around us. 

We offer: 

• Training and career development opportunities internally
• Strong emphasis on personal and professional growth 
• Friendly, supportive working environment 
• Opportunity to work with colleagues based all over the world, with English as the company language 

Our core values are key to how we operate, and if you feel they resonate with you then PrimeVigilance could be a great company to join!

• Quality 
• Integrity & Trust
• Drive & Passion
• Agility & Responsiveness
• Belonging 
• Collaborative Partnerships

We look forward to welcoming your application.