Job Description
At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.
Position Overview:
Freddie Mac's Quality Control Department is seeking an accomplished professional with technical proficiency and a keen attention to detail to join us as a Quality Control Credit Risk Policy Professional. The ideal candidate will infuse energy and innovative thinking to overcome challenges in a fast-paced, dynamic environment. If you are eager to explore business value through collaborative tools, we encourage you to apply and become part of a team committed to ensuring quality.
As a member of the QC Policy team in the Credit Risk Policy Professional role, you will engage in a variety of tasks, such as assisting in process mapping initiatives and contributing to the creation of technology solutions to simplify complex QC Policy team activities. The preferred candidate should possess a strong aptitude for collaborating effectively with diverse teams, producing clear and user-friendly documentation, and customizing SharePoint pages to optimize user experience.
Our Impact:
The QC Policy team is responsible for producing policies and procedures, job aids and other resources to teams within Quality Control, such as Underwriting Operations which conducts quality control reviews of loans purchased by Freddie Mac to ensure that the loans purchased by Freddie Mac meet the terms of business under which they were delivered.
Your Impact:
Identify, influence, and implement technology and process improvements that reduce manual effort, promote consistency, and improve the overall user experience for QC teams. You will help translate business needs into practical SharePoint, automation, and documentation solutions that support efficient, repeatable, and well-controlled Quality Control activities.
Support the design, maintenance, and continuous improvement of SharePoint sites, lists, libraries, and documentation resources used by Quality Control teams. You will help ensure content is organized, accessible, user-friendly, and aligned with team procedures, enabling stakeholders to locate and use critical resources with confidence.
Qualifications:
2-4 years of related experience
College degree or equivalent experience
Intermediate to advanced knowledge of SharePoint is required, including familiarity with SharePoint architecture, experience creating lists and document/form libraries, and utilizing web parts.
Demonstrated experience in process optimization, workflow automation, and systems analysis, including use of SharePoint, Power Platform, or similar technologies.
Proven ability to design and implement automation and data-driven solutions that improve operational efficiency and reduce manual processes.
Ability to leverage AI tools.
Moderate to strong proficiency with Adobe Acrobat and MS Office, specifically Word and Excel.
Focused and versatile team player that is comfortable under pressure and thrives in an environment with changing priorities.
Keys to Success in this Role:
Innovative and comfortable with change.
High organized and detailed oriented.
Enjoy tackling challenges with creative solutions.
Quick to learn new technologies and tools, with the ability to provide technical guidance to the team.
Curiosity about operational inefficiencies.
Strong communication skills, capable of explaining technical concepts clearly.
Comfortable interacting with internal management and partners within Freddie Mac.
Self-starter that drives and executes assignments to completion. Able to work with limited direction
Results-oriented, creative and forward-thinking problem-solver with a willingness to do and ability to deliver business value quickly and with quality.
Current Freddie Mac employees please apply through the internal career site.
We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
A safe and secure environment is critical to Freddie Mac’s business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.
CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC.
Time-type:Full timeFLSA Status:Non-ExemptFreddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.
This position has an annualized market-based salary range of $80,000 - $120,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.