Developmental Services Eligibility and Intake Supervisor

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State.

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Department of Health and Human Services (DHHS)

Human Services Casework Supervisor

Opening Date: June 26, 2026

Closing Date: July 10, 2026

Job Class Code: 5067

Grade: 25 (Supervisory)   

Salary: $30.60/hour - $41.98/hour*

*Pay includes a $3.00/hour stipend. An additional $1.00/hour is available with a relevant Master’s Degree.

Position Number: 03030-3998

Location: Augusta

This is a full-time position located in Augusta, ME that allows for partial telework with management approval.

Core Responsibilities:

This position is professional social services work of a supervisory nature in directing, overseeing and reviewing the work and activities statewide for Developmental Services Eligibility and intake caseworkers.

As an Eligibility Casework Supervisor, you will:

• Plan, organize, direct and monitor case work activities for Developmental Services Eligibility and intake Caseworkers.

• Confer with and advise your team on program matters. 

• Review and compare work performance/productivity of subordinate staff on a regular basis within established standards. Provide feedback to subordinate staff to improve performance/productivity, efficiency and provide opportunities for growth.

• Confer with other agencies and community resources in efforts to improve quality of services provided to constituents.

• Participate on community task groups, committees, and boards to promote agency goals, objectives, and services.

Minimum Qualifications:

In order to qualify, you must have eight (8) years of education and/or professional experience in social work which includes at least two (2) years experience as a fully licensed social worker* (LSW).         

Preference will be extended to candidates possessing four (4) years of experience as a fully licensed social worker (LSW).

*Special Note: An LMSW or LCSW automatically meets the two (2) years fully licensed social worker experience requirement.  

LICENSING/REGISTRATION/CERTIFICATION REQUIREMENTS:  Licensed Social Worker (LSW).

The background of well-qualified candidates will include at least 1 year of experience supervising the activities of those working with incapacitated and dependent adults. Please describe that experience in your cover letter.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

Agency information: 

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office of Aging and Disability Services (OADS) within DHHS is responsible for ensuring the safety, support and well-being of Maine’s older citizens, vulnerable adults and adults with disabilities.

Application Information:

For questions about this position, please contact Alli Vercoe at [email protected] 

Please upload a current resume and cover letter.

Please submit all documents or files in PDF or Word format.

To request a paper application, please contact [email protected]

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($12,845.82 - $15,112.76 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value). 
• Retirement Plan – The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including non-birthing and adoptive parents—receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. 

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. 

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

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If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.