Patient Financial Representative II

Why BayCare?

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

Position Details:

• Location: Hybrid (must reside in Florida)
• Status: Full-time, Hourly
• Shift: 8:00 AM – 4:30 PM
• Days: Monday through Friday

This is a full-time remote position, and team members must reside in Florida. 

Responsibilities:

Performs intermediate-level patient accounting functions including billing, collections, customer service, and cash applications. Responds to customer billing inquiries, posts payments, and documents patient account activity. Applies federal and state guidelines to collection efforts and interprets Explanation of Benefits (EOBs). Identifies payer-specific trends and implements billing guideline changes. Maintains supplies and tracks equipment maintenance

Responsibilities include reviewing claims through payer portals and communicating with insurance providers and patients regarding billing and claims.

Specific Skills:

• Customer service skills
• Administrative and clerical skills
• Organizational skills
• Knowledge of regulatory standards appropriate to position
• Medical terminology uses and understanding
• Written and verbal communication skills
• Work with a team
• Computer skills appropriate to position

Certifications and Licensures: None required

Education: Required High School or equivalent

Experience

• Required 2 years patient accounts or 2 years related field

BayCare offers a competitive total reward package including:

• Benefits (Medical, Dental, Vision)
• Paid Time Off
• Tuition Reimbursement
• 401K Match and additional yearly contribution
• Annual performance appraisals and team award bonus
• Family resources and wellness opportunities
• Community perks and discounts
• AND the chance to be part of an amazing team and a great place to work

Equal Opportunity Employer Veterans/Disabled