Director of Customer Success

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director of Customer Success based in the United States.

The Director of Customer Success will play a critical role in strengthening strategic partnerships, driving customer growth, and accelerating revenue opportunities within a mission-driven healthcare environment.
This leader will own the full customer lifecycle, from onboarding and engagement to renewals, expansion, and advocacy.
The role combines relationship management, revenue strategy, and market intelligence to transform strong partnerships into measurable business impact.
Working closely with executive leadership and cross-functional teams, this position will help shape growth strategies, improve customer outcomes, and scale customer success operations.
The ideal candidate is a trusted healthcare partner who can connect clinical value with business outcomes and build lasting relationships with providers and payers.
This is an opportunity to influence the future of digital healthcare while helping expand access to meaningful patient care solutions.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director of Customer Success based in the United States.

The Director of Customer Success will play a critical role in strengthening strategic partnerships, driving customer growth, and accelerating revenue opportunities within a mission-driven healthcare environment.
This leader will own the full customer lifecycle, from onboarding and engagement to renewals, expansion, and advocacy.
The role combines relationship management, revenue strategy, and market intelligence to transform strong partnerships into measurable business impact.
Working closely with executive leadership and cross-functional teams, this position will help shape growth strategies, improve customer outcomes, and scale customer success operations.
The ideal candidate is a trusted healthcare partner who can connect clinical value with business outcomes and build lasting relationships with providers and payers.
This is an opportunity to influence the future of digital healthcare while helping expand access to meaningful patient care solutions.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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