Medical Office Representative - Palm Harbor, FL
Job Description
Join BayCare as a Medical Office Representative
📍 Location: Palm Harbor, FL 33705
🏥 Facility: BayCare Health System, BayCare Medical Group (BMG)
🕒 Shift: Days | Monday – Friday, 8:00 AM – 5:00 PM (Hours may vary)
📅 Schedule: Full-Time
📄 Status: Non‑Exempt | Remote Work: Not eligible
About BayCare
BayCare is currently in search of our newest Medical Office Representative who is passionate about providing outstanding customer service to our community. BayCare’s top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group, with more than 600 providers practicing 45 specialties across over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.
Role Overview
As a Medical Office Representative, you will support front desk operations in a busy physician office by ensuring a positive patient experience and efficient administrative workflow. You will serve as a key point of contact for patients while supporting scheduling, registration, and revenue cycle activities.
Key Responsibilities
- Support the physician office healthcare team with daily operations
- Greet and check in patients while obtaining accurate patient information
- Schedule appointments, procedures, and referrals
- Assist patients with questions and provide customer service support
- Collect and post payments and assist with billing inquiries
- Ensure completion of encounter forms prior to patient checkout
- Manage patient records, including copying medical records as needed
- Sort and distribute mail and support administrative tasks
- Maintain accurate documentation and scheduling systems
- Perform other duties as assigned
Qualifications
🎓 Education – Required
- High School Diploma or GED
Experience
- Required: 6 months of healthcare experience OR 6 months of customer service experience
- Preferred: Medical front desk experience
Total Rewards & Benefits
BayCare offers a competitive total rewards package, including:
- Medical, Dental & Vision Insurance
- Paid Time Off (PTO)
- 401(k) Match + Annual Contributions
- Tuition Reimbursement
- Annual Performance Appraisals & Team Bonus Program
- Community discounts & wellness resources
Take the Next Step
Join BayCare Medical Group and be part of a team dedicated to delivering a positive patient experience and high-quality care in our outpatient practices.
👉 Apply today to become a Medical Office Representative!
BayCare is an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.