Job Description
Do you have an eye for detail and fraudulent activity? Our Fraud Operations team at Ibotta is one of the key differentiators among Ibotta’s competitors, and we are seeking a Fraud Operations Agent to join our innovative team and contribute to our mission to Make Every Purchase Rewarding.
The accuracy, efficiency, and analytical thinking the team puts into every task is a key component in the success of our team and the strategy of company-wide fraud processes. Our Fraud Operation Agents offer world class, real-time support in processes that ensure accuracy, quality and efficiencies for the company. The work you will complete in this position has direct impacts across multiple teams, processes and our bottom line.
This position is located in Denver, Colorado as a hybrid position requiring 3 days in office (Tuesday, Wednesday, and Thursday). Candidates must live in the United States.
Not based in Denver? We will offer a relocation bonus to help make your move to the Mile High City a smooth one.
What you will be doing:
Perform in-depth account and receipt reviews
Ongoing fraud performance audits
Review of internal process/program data reported by internal teams (Engineering, Analytics, Client, Marketing, etc.)
Identify and escalate fraud trends
Assist in special projects as assigned by the Fraud Operations Leadership team
Advise on Fraud mitigation techniques
Embrace and uphold Ibotta’s Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency & A good idea can come from anywhere
What we are looking for:
1+ years of previous experience with fraud investigation (mobile and e-commerce preferred)
Ability to work in a fast-paced, metrics driven environment with a high attention to detail
The ability to communicate effectively across cross functional teams and with different levels of management
Beginner to Intermediate Excel and Google Sheets skills
About Ibotta ("I bought a...")
Ibotta (NYSE: IBTA) is a leading performance marketing platform allowing brands to deliver digital promotions to over 200 million consumers through a network of publishers called the Ibotta Performance Network (IPN). The IPN allows marketers to influence what people buy, and where and how often they shop – all while paying only when their campaigns directly result in a sale. American shoppers have earned over $2.6 billion through the IPN since 2012. The largest tech IPO in history to come out of Colorado, Ibotta is headquartered in Denver, and is continually listed as a top place to work by The Denver Post and Inc. Magazine.
To learn more about what our Tech teams are doing day to day, visit Building Ibotta on Medium.com.
Additional Details:
This position is located in Denver, CO and includes competitive pay, flexible time off, benefits package (including medical, dental, vision), Employee Stock Purchase Program, and 401k match. Denver office perks include paid parking, snacks, and occasional meals.
Base compensation range: $21 - $24/h. Equity is included in overall compensation package. This compensation range is specific to the United States labor market and may be adjusted based on actual experience.
Ibotta is an Equal Opportunity Employer. Ibotta’s employment decisions are made without regard of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status.
Applicants must be currently authorized to work in the United States on a full-time basis.
Applicants are accepted until the position is filled.
For the security of our employees and the business, all employees are responsible for the secure handling of data in accordance with our security policies, identifying and reporting phishing attempts, as well as reporting security incidents to the proper channels.
Recruiting Agency Notice
Ibotta does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to any Ibotta employees.
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