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Strategic Training & Quality Intern

ParisPosted 3 weeks ago
Internshipremote

Job Description

Vestiaire Collective is the leading global platform for desirable pre-loved fashion and a pioneer in transforming how people consume fashion.
 
Our mission is simple: make circular fashion the norm, not the exception.
Through technology, expertise, and a highly engaged global community, we enable millions of people to buy and sell fashion in a more sustainable way.
 
Founded in Paris in 2009, Vestiaire Collective is now a globally scaled marketplace with offices in Paris, London, Berlin, New York, Singapore, and Ho Chi Minh City, and logistics hubs across Europe, Asia, and the US.
Today, we are a team of around 600 people from over 50 nationalities, united by a shared ambition: to drive meaningful change in the fashion industry.
 
Our values, Activism, Transparency, Dedication, Greatness, and Collective, shape how we build, collaborate, and grow every day.

As our Strategic Training & Quality Intern, you will be the backbone of the CS team. You’ll sit at the intersection of operational excellence and brand voice, ensuring our global Customer Service (CS) teams have the right tools, knowledge, and data to deliver a seamless Customer Experience.
You won't just be updating documents; you’ll be helping us redefine how circular fashion feels for millions of users.
 
 
As our Strategic Training & Quality Intern, you will be the backbone of the CS team. You’ll sit at the intersection of operational excellence and brand voice, ensuring our global Customer Service (CS) teams have the right tools, knowledge, and data to deliver a seamless Customer Experience.
You won't just be updating documents; you’ll be helping us redefine how circular fashion feels for millions of users.
 
 
Vestiaire Collective is the leading global platform for desirable pre-loved fashion and a pioneer in transforming how people consume fashion.
 
Our mission is simple: make circular fashion the norm, not the exception.
Through technology, expertise, and a highly engaged global community, we enable millions of people to buy and sell fashion in a more sustainable way.
 
Founded in Paris in 2009, Vestiaire Collective is now a globally scaled marketplace with offices in Paris, London, Berlin, New York, Singapore, and Ho Chi Minh City, and logistics hubs across Europe, Asia, and the US.
Today, we are a team of around 600 people from over 50 nationalities, united by a shared ambition: to drive meaningful change in the fashion industry.
 
Our values, Activism, Transparency, Dedication, Greatness, and Collective, shape how we build, collaborate, and grow every day.

What We Offer

  • Purpose-driven work at scale
    Join a company reshaping the fashion industry towards circularity, you directly contributes to reducing waste and extending the life of luxury items.
  • High-impact scope & ownership
    Work on products used globally, where your decisions have immediate, measurable impact on millions of users across 70+ countries.
  • A truly international environment
    Collaborate with a diverse team of 50+ nationalities across Paris, London, Berlin, New York, Singapore, and Ho Chi Minh City.
  • Career acceleration in a fast-moving scale-up
    Take ownership early, grow fast, and shape your path, as an expert or a future leader.
  • Learning & growth as a priority
    Dedicated budget, continuous feedback culture, and opportunities to work on cutting-edge topics (AI, marketplace dynamics, scalability, etc.).
  • Flexible ways of working
    Hybrid model (typically 2 days remote per week), with trust and autonomy at the core of how we operate.
  • Give back through action
    2 paid days per year to support a cause of your choice and actively contribute to positive impact beyond your day-to-day role.
  • Competitive compensation & benefits
    Including bonus, health coverage, lunch vouchers, Gym-Pass, and additional legal perks depending on your location.

 

 

Research shows that candidates from underrepresented backgrounds including women, people with disabilities, and other marginalized communities, are less likely to apply unless they meet 100% of the criteria.

At Vestiaire Collective, we believe diversity drives better decisions, stronger products, and more meaningful impact.
If this role excites you but your experience doesn’t align perfectly, we still encourage you to apply, your perspective could be exactly what we’re looking for.

Vestiaire Collective is proud to be an equal opportunity employer.

 

PS: We take candidate experience seriously, and your safety too !

Vestiaire Collective will only contact you through official email addresses ending in @vestiairecollective.com or [email protected].
We will never:

  • Contact you via WhatsApp, Telegram, or similar platforms
  • Ask for payment or banking information at any stage of the process

If you receive a suspicious message, please report it to: [email protected]

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Strategic Training & Quality Intern at Vestiaire Collective | Renata