LTL Trucking - OS&D Clerk III

OS&D Regional Clerk – Level III Oak Harbor Freight Lines is an established, successful regional trucking company covering Washington, Oregon, Idaho, Nevada, Utah, Arizona & California. As a premier carrier offering superior service, we are always interested in exceptional people with excellent skills who strive to always achieve their best. Join the Corporate OS&D department as an OS&D Regional Clerk – Level III. Overview:The OS&D Regional Clerk – Level III is responsible for managing and resolving freight discrepancies throughout an assigned region, including overages, shortages, damages, refusals, and unidentified freight. This position serves as the primary OS&D resource for terminal personnel, ensuring timely resolution of freight exceptions while maintaining compliance with Oak Harbor policies and procedures. Essential Duties and Responsibilities: Manage and investigate all regional OS&D freight issues. Serve as the primary OS&D contact for assigned terminals. Maintain accurate OS&D manifests, reports, and freight records. Communicate with internal and external customers to resolve freight discrepancies. Train and support terminal personnel on OS&D procedures and best practices. Coordinate investigations involving shortages, damages, unidentified freight, salvage, disposal, inspections, and tracing activities. Conduct dock checks, quality control inspections, and monitor OS&D storage areas. Assist with hazardous materials procedures, inventory tracking, and compliance requirements. Utilize AS400 and other company systems to track, investigate, and resolve freight exceptions. Travel within the region as needed. Attend meetings, training sessions, and perform other duties as assigned. Qualifications: Forklift certification recommended. 3–5 years of transportation experience required. 3–5 years of OS&D experience preferred. Strong customer service, communication, and problem-solving skills. Proficient with Microsoft Office; AS400 experience preferred. Excellent organizational, analytical, and investigative abilities. Ability to manage multiple priorities and work independently. High school diploma or GED required. Benefits: Medical, dental, vision – You choose which plan suits you and your family. Single person pays up to 2% of gross income. Entire family pays up to 4% of gross income. 401K match of 100% on the first 5% contribution. Accrue 80 hours of PTO within the first 11 months. Holiday pay after your 90 days.   http://www.oakharborbenefits.com/full-time-regular-employees.html   Oak Harbor Freight Lines is an Equal Opportunity Employer