Job Description
Front Office Receptionist Responsibilities:
- Develop and present comprehensive treatment plans to patients, ensuring clear understanding of procedures and options.
- Coordinate and schedule oral surgery appointments efficiently to optimize patient flow and provider availability.
- Collaborate closely with oral surgeons, dental assistants, and administrative staff to ensure seamless patient care.
- Assist patients with dental insurance verification, pre-authorizations, and understanding of coverage related to oral surgery treatments.
- Maintain accurate patient records and documentation related to treatment plans and scheduling.
- Provide exceptional customer service, addressing patient questions and concerns promptly and professionally.
- Proven experience in treatment planning and presenting treatment plans in a dental or oral surgery setting.
- Prior dental insurance experience.
- Strong knowledge of oral surgery procedures and terminology.
- Experience with oral surgery scheduling and patient coordination.
- Familiarity with dental insurance policies, claims, and pre-authorization processes.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a fast-paced clinical environment.
- Detail-oriented with strong organizational skills.
- Monday through Thursday 6:30 AM- 4:00PM, Friday 6:30am- 12:00PM
- We do have one more location in St. George that we go to twice a month on Tuesdays, from 8:30 AM-2PM. (This schedule may change in the future)
- 401(k) Matching
- Dental Insurance
- Health Insurance
- Life Insurance
- Vision Insurance
- Referral Program
- Working on-site is essential to the function of this position.
- Must be able to stand up to 80% of the time at minimum.
- Physical requirements include sitting, stooping, turning, standing, bending, walking, hearing, reading, writing, and keyboarding, may lift up to 25 lbs.
- This is not an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. Management may require that other or different tasks be performed as assigned.
