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Front of House - Supervisor, Food Services
Winnipeg, MB, CAPosted 1 weeks ago
remote
Job Description
We are seeking an experienced and motivated Food Service Supervisor to oversee the daily operations of our restaurant. The successful candidate will supervise staff, ensure exceptional customer service, maintain food quality and safety standards, and support efficient restaurant operations in a fast-paced environment.
Key Responsibilities
Supervise, coordinate, and schedule the activities of food service staff.
Train employees in job duties, customer service, sanitation, and safety procedures.
Ensure food quality, presentation, and service standards are consistently met.
Assist with staff scheduling and monitor employee performance.
Estimate and order food, beverages, and restaurant supplies as needed.
Maintain inventory records and minimize food waste.
Resolve customer concerns and ensure a positive dining experience.
Ensure compliance with food safety, health, and workplace safety regulations.
Monitor cleanliness of dining, kitchen, and food preparation areas.
Assist management with opening and closing procedures.
Prepare operational reports and maintain records of sales, inventory, and employee attendance.
Qualifications
Secondary (high) school diploma or equivalent.
Minimum 1 year of experience in a restaurant or food service environment.
Previous supervisory experience is considered an asset.
Strong leadership, communication, and organizational skills.
Ability to work in a fast-paced environment and under pressure.
Flexible availability, including evenings, weekends, and holidays.
Skills
Leadership and team management
Customer service excellence
Time management
Problem-solving
Food safety knowledge
Inventory control
Effective communication
Attention to detail
Work Conditions
Fast-paced environment
Standing and walking for extended periods
Ability to lift up to 25 lbs (11 kg)
Evening, weekend, and holiday shifts may be required
Benefits
Competitive hourly wage
Employee meal discounts
Paid training
Opportunities for career growth and advancement
Supportive team environment