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WatchGuard Technologies

Service Desk Technician

Seattle, WashingtonPosted 3 days ago
Regular Full Timeremote

Job Description

Role Overview

We are seeking an experienced Service Desk Technician to provide hands-on, in-office technical support for end users in a fast-paced corporate environment. This role is responsible for day-to-day workstation support, user account administration, device provisioning, and rapid resolution of IT issues to ensure a high-quality employee experience.

Role Overview

We are seeking an experienced Service Desk Technician to provide hands-on, in-office technical support for end users in a fast-paced corporate environment. This role is responsible for day-to-day workstation support, user account administration, device provisioning, and rapid resolution of IT issues to ensure a high-quality employee experience.
Compensation
The base salary range is $60,000-$65,000 per year for full-time employment, exclusive of benefits. Your base salary will be determined by your individual skills, education, and experience. Hiring at the maximum of the range is not typical in order to allow for future salary growth. 
 
U.S. Benefits
·       Comprehensive benefits plan including medical, dental, vision, disability, and life insurance
·       Healthcare HSA
·       HSA with employer contribution
·       10 paid holidays
·       10 days of paid annual leave
·       9 days of paid sick time
·       Paid parental leave
·       401(k) with employer match
 
Other Perks
·       Education assistance program
·       Dependent Care HSA match
·       Adoption assistance
·       Fertility care support
·       Backup care for family and pets
·       A growing network of employee resource groups
·       Employee referral program
·       Employee Assistance Program
Service Desk Technician at WatchGuard Technologies | Renata