
Director, Client Leadership
Job Description
Company description Mars United℠ Commerce is a global commerce marketing practice that aligns people, technology, and intelligence to make the business of our clients better today than it was yesterday
Our worldwide capabilities coalesce into four key disciplines — Strategy & Analytics, Content & Experiences, Digital Commerce, and Retail Consultancy — that individually deliver unmatched results for clients and collectively give them an unparalleled network of seamlessly integrated functions across the entire commerce marketing ecosystem
These disciplines are powered by our industry-leading technology platform, Marilyn®, which helps marketers understand the total business impact of their commerce marketing activation, enabling them to make better decisions, create connected experiences, and drive stronger, measurable results
Learn more at https://www.marsunited.com/
Overview We are seeking a proven Director, Client Leadership to oversee integrated omni commerce campaigns for a CPG client
This role requires a deep understanding of traditional brand and shopper marketing, retail media, exceptional client management skills, and the ability to drive business growth
Candidates must reside within commutable distance of the Mars United Commerce New York location
PRIMARY RESPONSIBILITIES: Client Leadership: Serve as one of the primary points of contact between clients and Mars United Commerce
Forge and maintain trust-based relationships with mid-senior clients to secure long-term partnerships
Business Planning: Build and deliver annual scopes of work for assigned brands and oversee the completion of contracted deliverables
Strategic Planning: Oversee the development and implementation of strategic omnichannel marketing plans, including brand, consumer promotions, shopper marketing, and retail media, that meet or exceed client objectives and drive tangible business results
Team Management: Lead and mentor a team of account managers/account executives, fostering a collaborative, high-performance culture
Project Oversight: Ensure work is delivered on time, within budget, and to the highest quality standards
Ensure the company product includes future-forward thinking anchored in business strategy and insights
Financial Management: With VP, responsible for assigned P&Ls, forecasts, and overall client financial performance, ensuring profitability and efficiency via ownership of monthly, quarterly, and annual reconciliation and vendor management for assigned brands
Business Development: Expand assigned business by identifying incremental business opportunities, contributing to the company’s overall growth and success
Market Insights: Stay abreast of industry trends, consumer behavior, and the competitive landscape to inform strategic decisions
QUALIFICATIONS: Education & Experience Bachelor’s degree in advertising, marketing, business, or related field Minimum 8 years experience in the CPG industry- with Tier 1 Manufacturers’ Marketing background and/or Shopper Marketing agency experience CPG food experience preferred Strong business acumen Proven team leader with experience managing teams of 2 or more individuals Skills Analytical rigor combined with creative problem-solving skills Strong strategic and conceptual thinking skills Proven ability to lead and inspire Sound decision-making skills with a bias for action Excellent verbal, written, presentation, management, listening, and interpersonal skills Strong attention to detail Dynamic personality able to effectively engage and influence a variety of audiences Passionate about business and dissatisfaction with the status quo – always thinking of ways to improve and grow the business All other duties as assigned by the manager
Travel Meet in person with NYC-based clients and agency team monthly or as needed Limited travel required Additional information The Power of One starts with our people
To do powerful things, we offer powerful resources
Our best-in-class wellness and benefits offerings include: Paid Family Care for parents and caregivers for 12 weeks or more Monetary assistance and support for Adoption, Surrogacy and Fertility Monetary assistance and support for pet adoption Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance Tuition Assistance Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more Matching Gifts programs Flexible working arrangements ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility) Business Resource Groups that support multiple affinities and alliances The benefits offerings listed are available to eligible U.S
Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents
We also offer medical and voluntary benefits to our freelancers and temporary employees
Voluntary benefit options include supplemental medical insurance, transportation, and parking benefits, legal benefits, pet insurance, and auto and home insurance
You must be actively employed for 90 consecutive calendar days in order to be eligible for Publicis medical and voluntary benefits
You will also be eligible to participate in the Publicis 401(k) Plan after you complete 1,000 work hours in a consecutive 12-month period
Mars United℠ Commerce is an Equal Opportunity Employer
Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances
If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected]
All your information will be kept confidential according to EEO guidelines
Compensation Range: USD $121,315.00 - USD $194,220.00/Annually
This is the pay range the Company believes it will pay for this position at the time of this posting
Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time
Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met
Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met
For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off
The Company anticipates the application deadline for this job posting will be 8/21/2026.