Warehouse Operations Specialist
Job Description
Join our Team
About this opportunity
Join Ericsson as a Warehouse Operations Specialist, where you will play a key role in ensuring efficient, scalable, and high-quality warehouse operations.
This role goes beyond day-to-day execution — you will act as a key point of coordination and optimization, partnering with 3PL providers and internal stakeholders to drive performance, efficiency, and continuous improvement across outbound logistics. If you have a strong background in warehouse operations, outbound flows, and 3PL management, and enjoy improving processes through data and analytics, this is the opportunity for you.
What you will do
- Own and monitor outbound warehouse operations, ensuring on-time and accurate shipment execution
- Act as main point of contact for 3PL providers, driving SLA performance and operational alignment
- Analyze operational KPIs (throughput, accuracy, lead times) to identify improvement opportunities
- Lead or support continuous improvement initiatives focused on efficiency, cost, and service level
- Collaborate with cross-functional teams (transport, planning, customer ops) to optimize end-to-end flow
- Ensure compliance with operational standards, safety, and handling of special materials (e.g. dangerous goods, e-waste)
- Support capacity planning and resource alignment to ensure operational readiness
The profile we are looking for
- Solid experience in warehouse operations with strong exposure to outbound logistics
- Proven experience working with or managing 3PL providers
- Experience driving process improvements or optimization initiatives (Lean / CI mindset)
- Strong analytical skills and ability to work with operational data and KPIs
- Hands-on experience with SAP or warehouse management systems (WMS/EWM preferred)
- Fluent English (able to work in international environments)
- Strong stakeholder management and communication skills
Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Mexico (MX) || Guadalajara
Req ID: 784650