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Job Description
Lets Write Africa's Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
Minimum Requirements:
- Namibian Citizenship.
- Grade with min 25 points.
- 1-3 years relevant experience.
- A sound knowledge of lending products would be advantageous.
- Excellent client care orientation.
- Ability to listen and integrate information.
- Attention to detail.
- Computer literacy; and
- Fluent in English.
Job description:
- Act as the primary contact point with the Ministry of Finance helpdesk.
- Verify employment confirmation for GRN employees.
- Conduct and document affordability checks in accordance with the Ministry’s updated protocols.
- Request and secure reservation of loan installments on the Ministry payroll system.
- Support branches & credit operations by ensuring all GRN-related checks are efficiently. completed.
- Assist with monitoring outstanding follow-ups, escalations, and helpdesk responses.
Skills
Action Planning, Client Management, Computer Literacy, Database Administration, Desktop Publishing (DTP), Executing Plans, Management Reporting, Network Administration, Numerical Aptitude, Office Systems, Oral Communications, Policies & Procedures, Report Review, Resource SchedulingCompetencies
CollaboratesCommunicates EffectivelyDrives ResultsEnsures AccountabilityPlans and AlignsTech SavvyEducation
NQF Level 3 & NQF Level 2 - Below school leavingClosing Date
10 June 2026 , 23:59The Old Mutual Story!