Client Account Representative
Job Description
We are seeking a driven and detail-oriented Client Account Representative to join our team in Houston, TX. In this role, you will serve as the primary point of contact for our clients, ensuring their needs are met with accuracy, professionalism, and a proactive approach. You will play a key role in maintaining strong relationships, coordinating logistics solutions, and ensuring a seamless client experience from start to finish.
Responsibilities
Serve as the main liaison for client accounts, providing timely updates and support
Manage account activities, ensuring accuracy in orders, documentation, and service delivery
Coordinate with internal departments to ensure client requirements are met efficiently
Monitor shipment status and anticipate potential issues, offering proactive solutions
Maintain detailed records of client interactions and account performance
Assist in improving internal processes to enhance overall client satisfaction
Strong communication and organizational skills
Ability to multitask, prioritize, and manage high-volume client interactions
Problem-solving mindset with a high level of attention to detail
Customer-focused approach with the ability to build strong relationships
Professional demeanor and ability to work both independently and collaboratively
Proficiency with office software and basic data management
Competitive salary: $58,000 – $62,000 per year
Growth and career advancement opportunities
Supportive and professional work environment
Skill development and continuous training
Full-time position with stable, long-term potential