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Job Description
Ecommerce Virtual Assistant - Freelance, Remote
Department: Specialized Roles
Employment Type: Full Time
Location: Philippines
Reporting To: Client via Magic
Compensation: $6.00 / hour
Description
About the Client
A New York–based, early-stage startup in the e-commerce and IT space is building AI-powered tools that help individuals, households, and solo entrepreneurs live more sustainably. The founder is a busy operator balancing company building and home life and needs reliable, proactive support. The company values privacy, impact, and execution, and is growing a community of early adopters while refining its product and operations.
Why does this role exist?
The founder urgently needs a proactive, reliable assistant to take ownership of recurring personal, administrative, social media, and e-commerce tasks without extensive hand-holding. Previous freelancers have been unreliable or inconsistent, and the current premium service is too expensive for the required scope. This full-time role exists to stabilize operations, improve execution speed and consistency, and free the founder to focus on high-priority work.
The Impact you’ll make
Travel and Household Operations
- Own business travel: research, compare, and book flights, hotels, cars; manage changes and confirmations
- Handle reservations, itineraries, and calendar holds; anticipate needs and present options
- Manage household tasks and personal admin; coordinate vendors as needed
- Manage Airbnb tasks (guest messaging, calendar, cleanings coordination)
E-commerce and Dropshipping (Shopify)
- List, optimize, and maintain products and inventory; ensure accurate descriptions, pricing, and images
- Coordinate with dropshipping suppliers; track orders, shipping, and returns
- Monitor store performance basics; flag issues and propose improvements
Social Media and Content Execution
- Manage and schedule daily posts on LinkedIn, Instagram, Facebook, and TikTok
- Edit content using Canva; repurpose raw media into platform-ready assets
- Coordinate basic email marketing tasks using provided tools; draft/review with AI support (Claude/Magic)
Task, Project, and Communication Coordination
- Run the daily task list in ClickUp; maintain statuses, priorities, and due dates
- Keep the founder updated on pending tasks and blockers; communicate proactively via WhatsApp/calls
- Coordinate communications with team members and external contacts; draft, rewrite, and polish messages with AI tools and Grammarly
Basic Bookkeeping and Admin
- Support light bookkeeping tasks (not accounting): receipts, categorization, simple reports
- Keep shared files organized in Google Drive and maintain Google Sheets trackers
Skills, Knowledge and Expertise
Required:
- Proven Shopify experience with dropshipping and product listing/inventory management.
- Demonstrated social media management and Canva content editing for multiple platforms.
- Strong proactive communication and problem-solving; able to move work forward with minimal supervision.
- Excellent English written and spoken communication; confident on WhatsApp, calls, and email.
Your superpowers are...
- Technical: Shopify (listings, inventory), dropshipping workflows, Canva, ClickUp, Google Drive/Sheets, social platforms, email marketing basics, WhatsApp, phone support, Grammarly, and AI tools (Claude, Magic AI) for drafting and research.
- Operating: Organized project management, attention to detail, clear documentation, follow-through, and prioritization.
- Personal: Proactive, resourceful, highly reliable, communicates blockers immediately, comfortable executing with limited instructions, calm under shifting priorities.
WFH Set-Up:
- Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
- Internet speed of at least 40MBPS
- Headset with an extended mic that has noise cancellation and a webcam
- Back-up computer and internet connection
- Quiet, dedicated workspace at home
You should apply if...
- You thrive in a fast-moving founder-led environment and take pride in making someone else’s day radically easier.
- You prefer ownership over checklists, communicate early and often, and close loops without prompting.
- You can manage a diverse workload spanning personal tasks, social media, and e-commerce with consistency and care.
- You value sustainability and enjoy supporting a mission-driven business in e-commerce and IT.
What to expect...
Work Setup:
- Remote position
- Must have a reliable internet connection and a quiet workspace
- Required to provide own computer with Intel Core i5 or something similar or higher operating system
Working Hours:
- 40 hours per week
- Monday–Friday, 11:00 am–7:00 pm Eastern Time
Compensation:
- $6 per hour
- No benefits package included