What it’s like to be a Northbridge Marketing Administrator

As a Marketing Administrator, you’re a key part of a fast-paced, collaborative team, supporting both client service and internal operations. Working closely with the Team Leader, you help ensure everything runs smoothly by responding to client requests, maintaining clear communication, and keeping day-to-day administrative processes on track. Your attention to detail and commitment to service excellence help improve team efficiencies while delivering a positive experience for clients and partners alike.

We want your talent!

If you are great at:

Staying organised and managing multiple priorities in a fast-paced environment
Communicating clearly and professionally with clients and colleagues
Providing exceptional customer service with a proactive mindset
Paying close attention to detail while handling administrative tasks
Adapting quickly and supporting a collaborative team

You have:

3–5 years of experience in the insurance industry or within a brokerage setting
Previous customer service experience in a professional environment
Strong data entry and word processing skills
Experience handling invoices, payments, or general administrative processes
Comfort working with phone, email, and basic office systems

We really mean it when we say we put you first. Here are a few ways how:

You get to work from the office and at home, so you can manage both worlds with the flexibility you need.
We offer competitive salaries and support your financial wellbeing through an employee share purchase plan, pension plans, RRSP, staff insurance discounts, and more.
Your wellbeing matters—enjoy flexible health benefits, wellness programmes, early leave days, and recognition initiatives from day one.
We invest in your growth through education assistance, mentorship, and internal career opportunities.
We give back to the community with donation matching and team volunteer days that support causes you care about.

We’re committed to fair and transparent compensation. The base salary range for this role is $50,000 – $74,000, with final offers reflecting your experience, skills, and alignment with the position. Even if your expectations differ slightly, we still encourage you to apply—we’d love to hear from you.

This is a real opportunity — we’re actively hiring! If the role sounds like a good fit, we encourage you to apply. Beyond base pay, we offer a robust Total Rewards program that includes benefits, wellness support, and other meaningful perks.

We also want to be transparent about our hiring process. While one of our systems includes AI capabilities, over 99% of our screening is done by real people. We believe in thoughtful, human-centered hiring decisions, and are committed to giving every application the attention it deserves.

#LI-JP1 #LI-Hybrid

Who we are:

We’re Federated Insurance. We’ve proudly been serving Canadian businesses for 100 years. We have a reputation for being one of Canada’s leading commercial insurance providers. Our employees are dedicated to focusing on our customers’ unique needs and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Federated.

At Federated we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.

Marketing Administrator

Job Description