Payroll Practitioner II

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview:
The Payroll Practitioner II is responsible for performing a wide variety of payroll tasks to establish and maintain accurate employee payroll records in a high volume. This role serves as the main point of contact for both employees and managers when it comes to the timecard completion, review, and approval processes. The Payroll Practitioner II also performs other payroll-related tasks as needed and assigned by the Payroll Manager.

Job Responsibilities:

• Perform weekly audits to ensure accurate set up of all new hires.

• Maintain employee payroll records; ensure employee changes are entered correctly and made on a timely basis.

• Utilize reports to follow up with both employees and managers to ensure accurate and complete timecards for preparation of biweekly payroll processing.

• Assist employees and managers in reviewing, editing, and approving timecards; provide training as needed.

• Perform routine data entry.

• Complete all employment verifications and other wage requests.

• Respond in a timely manner to all payroll-related inquiries and resolve concerns.

• Assist the Payroll Practitioner III as needed in administering and processing the biweekly payroll activities of a high volume, multistate centralized payroll process.

• Maintain confidentiality.

Qualifications and Skills:

• Associate’s degree and/or equivalent combination of education/experience.

• Minimum 1 year payroll or accounting experience, preferred.

• FPC Designation, preferred.

• Experience with Microsoft Office Suite and Workday preferred.

• Excellent prioritization and time management skills.

• Excellent attention to details and math skills.

• Excellent communication and customer service skills.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.