Senior Individual Giving Manager (Mat cover)

Senior Individual Giving Manager   Maternity Cover (12 months) Rethink Mental Illness & Mental Health UK   Location: London (minimum 2 days per week in the office)Salary: £37,406 - £45,384Reports to: Head of Individual Giving, Legacies & MembershipLine management: Yes (3 direct reports)   Help us change lives through powerful, people‑first fundraising   We’re looking for an experienced and passionate Senior Individual Giving Manager to join our ambitious Fundraising team on a maternity cover basis.   At Rethink Mental Illness and Mental Health UK, we’re responding to a growing mental health emergency — and individual giving is central to how we fund our life‑changing work. In this role, you’ll lead and evolve established individual giving programmes across both charities, growing income while delivering exceptional supporter experiences.   This is a fantastic opportunity for an insight‑led fundraiser who thrives on collaboration, creativity and purpose — and who’s ready to make an immediate impact in an interim leadership role.   What you’ll be doing   You’ll lead the strategic and operational delivery of individual giving across acquisition, retention and supporter care, using emotionally resonant campaigns and data‑driven decision‑making to grow our supporter base and maximise lifetime value.   Key responsibilities include:   Leading the individual giving programmes for both charities in line with our five‑year growth strategy Managing and motivating a team of three Individual Giving Officers, creating a supportive, high‑performing culture Developing engaging, personalised supporter journeys across online and offline channels Overseeing budgets, forecasting and performance reporting Managing agencies and suppliers to ensure excellent value and results Using insight, testing and learning to continually optimise campaigns Working closely with colleagues across Fundraising, Comms & Campaigns, CRM, Data, Finance, Policy and Services Supporting transformational projects, including CRM development and data migration Ensuring best practice in GDPR and fundraising compliance   You’ll also play a key role in developing mid‑value opportunities and supporting pipelines for high value giving, legacies and in‑memory fundraising.   About you   You’ll be an experienced individual giving fundraiser who can hit the ground running and bring confidence, warmth and clarity to an interim leadership role. You’ll have:   Strong experience delivering individual giving programmes (acquisition and retention) A solid track record in direct and digital fundraising, including paid social (e.g. Meta) A love of data and the ability to turn insight into action using CRM systems Experience managing budgets and external suppliers Previous line management experience, with a focus on wellbeing and development Excellent planning, project management and stakeholder engagement skills A test‑and‑learn mindset and a commitment to continuous improvement Experience with MS Dynamics CRM, CRM migration, matched funding campaigns or fundraising qualifications is welcomed but not essential.     Why join us?   You’ll be part of an ambitious, supportive Fundraising team that: Puts supporters first Encourages bold thinking and innovation Champions inclusion, lived experience and diverse perspectives Invests in learning, collaboration and wellbeing   Most importantly, your work will help ensure that people severely affected by mental illness get the support they need, when they need it.