Principal Solution Strategist - Customer Experience & AI

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Principal Solution Strategist - Customer Experience & AI based in Australia.

This is a strategic consulting role focused on helping organisations transform customer experiences through innovative technology, AI, automation, and cloud solutions.
You will work with senior stakeholders to define transformation strategies, operating models, and technology roadmaps that deliver measurable business outcomes.
The role combines customer experience expertise, enterprise architecture, and emerging AI capabilities to shape future-ready solutions.
You will advise organisations on complex technology decisions while creating intelligent ecosystems that improve customer and employee journeys.
This position offers the opportunity to influence large-scale digital transformation initiatives across enterprise environments.
You will collaborate with business leaders, technical teams, and industry experts to deliver impactful customer experience strategies.
The role is ideal for a strategic thinker passionate about innovation, AI adoption, and creating meaningful business change.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Principal Solution Strategist - Customer Experience & AI based in Australia.

This is a strategic consulting role focused on helping organisations transform customer experiences through innovative technology, AI, automation, and cloud solutions.
You will work with senior stakeholders to define transformation strategies, operating models, and technology roadmaps that deliver measurable business outcomes.
The role combines customer experience expertise, enterprise architecture, and emerging AI capabilities to shape future-ready solutions.
You will advise organisations on complex technology decisions while creating intelligent ecosystems that improve customer and employee journeys.
This position offers the opportunity to influence large-scale digital transformation initiatives across enterprise environments.
You will collaborate with business leaders, technical teams, and industry experts to deliver impactful customer experience strategies.
The role is ideal for a strategic thinker passionate about innovation, AI adoption, and creating meaningful business change.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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