Key User Manager - Outsoursed

• Territory Sales & Business Development:
  • Assume full responsibility for achieving turnover, profit, and market share targets for the complete Bosch Power Tools portfolio with defined key professional users.
  • Systematically identify, profile, and acquire new large key professional users within the territory, leading the entire sales process from lead generation through closing of frame contracts.
  • Actively manage and develop the existing customer portfolio to deepen relationships and maximize share-of-wallet.
• Strategic Account & Tender Management:
  • Develop and execute strategic account plans for each key user, outlining growth opportunities and required resources.
  • Identify and pursue large national and public tenders, negotiating frame contracts and commercial terms autonomously to secure key contracts.
• Solution Development & Cross-Functional Collaboration:
  • Ensure the correct mix of products and services is offered to each key user, advising on value-added services such as Fleet Management and Full-Service contracts.
  • Collaborate with internal teams and other Bosch divisions to facilitate cross-selling opportunities and present integrated solutions.
  • Gather and provide actionable feedback to internal departments on market trends, competitor activities, and user demands.
  • Maintain accurate user data, visit reports, and sales funnels within the CRM system for effective performance tracking.

**Experience & Education:**

• 3-6 years of proven B2B technical sales experience with a strong track record in lead acquisition, conversion, and key account management
• Direct experience in industrial assembly, construction, and/or metal fabrication industries
• Bachelor's degree in Engineering, Technical Sales, Business, or a related field

**Required Skills:**

• Native Arabic speaker with professional fluency in English
• Expertise in B2B sales methodologies and value-based selling
• Strong negotiation and contract management skills
• Deep industry knowledge of construction and manufacturing sectors
• Solid understanding of power tools, accessories, and their applications
• Excellent project management abilities to handle complex tenders

Key Competencies:

• Proactive, entrepreneurial mindset with ability to independently identify and pursue opportunities
• Autonomous and accountable in managing territory with minimal supervision
• Excellent communicator who builds rapport with users and internal teams
• User-centric approach with genuine passion for understanding customer needs and driving loyalty